Payment, Changes & Cancellations
Payments
By entering your credit card and submitting your request you are requesting non-refundable travel reservations, agreeing to all Terms and Conditions, and guaranteeing full payment. No reservation will be processed without complete credit card information. Charges will not be processed to your credit card until the requested services are confirmed.
Yes, if you make your reservation online. However we do accept reservations over the phone. Please note that reservations will NOT be processed without receipt of a valid credit card.
Full payment will be processed approximately 24 hours after all services are confirmed. Once processed, your reservation and the payment are non-refundable and non-changeable.
For your convenience, go-today accepts the following credit cards: Visa, MasterCard, American Express and Discover. We can also accept Cashier Checks on telephone orders.
Yes, we do accept debit cards. Even though your debit card may display a credit card logo such as Visa or Mastercard, it is treated differently by your bank. The debit card will have a daily limit that may not cover the cost of your purchase. We will process your booking on your debit card; if the transaction is declined by your back, we will contact you requesting an alternative payment method, typically a credit card.
We will make two attempts to debit your account; after two attempts, if you are unable to resolve the matter with your bank, you will be asked to pay by credit card or send a cashiers check via overnight delivery with tracking number.
Government and banking industry regulations require you to notify your bank of errors within 60 days of receiving your bank statement. Contact your bank for their procedures. Your bank is then responsible for reviewing the error.
When submitting your payment online, the credit card holder must be one of the passengers. Also note that your name must match the name on your passport.
You can view your reservation online by clicking My Account at the top right of every page. Once the payment has been processed, the balance will show as zero.
Security & Privacy
Yes. At go-today we offer a secure environment for submitting credit card details via the internet using SSL Secure Sockets Layer Technology.
Yes, view our security and privacy policy for more information.
Changes
Yes, you can up to 7 business days of your date of departure. Call us at (800) 227-3235. If you prefer you may email us as well. Or if you like, you can make a separate booking for your travel extras.
Travel insurance needs to be purchased when booking your vacation. To add travel insurance to your trip please ask your Reservations Agent for a quote at time of booking.
Should you discover a mistake on your reservation, please contact us immediately at (800) 227-3235 or by email. Regretfully we are not able to make some changes to a reservation without charging a fee once the booking has been confirmed. Please verify all your information prior to submitting your reservation.
Cancellations
Should you have to cancel your reservation contact us immediately at (800) 227-3235 or by email. Regretfully our reservations are non-refundable once they have been submitted.